Refund policy

Because our candles are handmade in small batches, all sales are final. We do not accept returns or exchanges.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@ascendritualco.com with your order number and clear photos of the item and packaging.

Once reviewed, approved claims may be replaced or refunded as appropriate. Please do not discard the damaged items or packaging until your claim has been reviewed.